- Home
- Departments
- Technology Department
- COVID-19 Technology Help
- Student/Parent FAQ
Student/Parent FAQ
Welcome to the Student/Parent FAQ page!
The goal of this page is to answer some of the common questions we have been getting at the Help Desk
- My 2nd Grade-12th Grade Student Does Not Have A District Device Issued
- Having Trouble With A Chromebook?
- My District Device/Accessories are Damaged or Lost
Q: Does my student need a district issued device?
A: If your student is currently enrolled at Ray-Pec as a 2nd-12th grade student, then YES! Please email the Help Desk to schedule a time for pick up.
Q: Where do I pick up the device after contacting the Help Desk?
A: Your student’s device/accessories will be labeled with their name on a table in the lobby at the Administrative Services Center located at 21005 South School Road, Peculiar, MO.
Having Trouble With A Chromebook?
Refer to this document Chromebook Troubleshooting FAQ for Chromebook troubleshooting tips.
If the document does not open please copy and paste this link: https://docs.google.com/document/d/1Do_UsZDHgBiRE--FgQZrTqa5y28GY-ELeFuJYYwZkLQ/edit?usp=sharing
OOPS! My Chromebook or charger is broken or defective!
No need to worry!
- If there is physical damage to the Chromebook (exposed wires, broken screen, hinges pulling apart, etc.), please contact the Help Desk immediately!
- For other issues, please consult Chromebook Troubleshooting FAQ.
- Still having trouble? Contact the Help Desk.